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Frequently Asked Questions
Find answers to common questions about our LED display projects, gadgets, order process, and warranties.
About Us
We supply, install, and maintain LED displays, CCTV security systems, audio-visual solutions, and IT services for businesses across Bangladesh — and we also sell gadgets and tech products directly through our website.
We're headquartered in Mirpur, Dhaka. Our project services cover multiple districts, and gadget/product delivery is available based on your location — contact us to confirm.
Shift Technology was formally established in 2022, built on our founder's hands-on industry experience since 2016.
LED Display, CCTV, AV & IT Projects
Pricing depends on size, specification, and installation requirements, so we don't publish fixed prices for these. Share your requirement via our quote form, WhatsApp, or phone, and we'll provide a detailed quotation after a free consultation and, where needed, a site visit.
Yes, confirmed project orders typically require an advance payment before procurement or installation begins.
Indoor displays use a finer pixel pitch for close viewing. Outdoor displays need higher brightness and weatherproof construction (IP65 or higher). See our blog for a full comparison.
Our quotations are itemized so you know exactly what's included, with no hidden costs.
Gadgets & Tech Products
Browse the product, click Order Now (or request a quote if price isn't listed), and confirm your details. Our team will call to confirm your order before dispatch. See our How to Order page for the full process.
Depending on the product and location, we accept Cash on Delivery, mobile financial services, and bank transfer — confirmed at order time.
Yes, within our return window, provided the item is unused and in original packaging. See our Return & Refund Policy for full details.
Contact us within the timeframe stated in our Return & Refund Policy with photos of the item — we'll arrange a replacement or refund at no extra cost.
Yes, warranty terms vary by product and are noted on the product page or provided at delivery.
Ordering & Cancellation (General)
Yes — terms depend on whether it's a custom project (see our Return & Refund Policy, Part A) or a direct gadget order (Part B), and how far along the order is.
Warranty & Support
Contact our Support Center by phone, WhatsApp, or email. We'll guide you through troubleshooting or arrange a technician visit or replacement as needed.
Yes, for installed systems we offer maintenance plans (AMC) after your warranty ends — ask our team for details.
Still Have Questions?
Reach out to us directly — we're happy to help.