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Support Center
Our relationship with you doesn't end at installation. Whether you need warranty support, routine maintenance, or have a question about your system, here's how to reach us.
Contact Support
What We Can Help With
- Warranty claims and repairs
- Routine maintenance and Annual Maintenance Contract (AMC) requests
- Technical troubleshooting (display issues, content management questions)
- Questions about an existing quotation or order
- General product and service inquiries
Before You Contact Us
To help us assist you faster, please have the following ready:
- 1Your name and contact number used when ordering
- 2The product or project this relates to (e.g. "Outdoor LED Display, installed [month/year]")
- 3A short description of the issue, including any error messages or photos if applicable
Raising a Warranty Claim
If your product is still within its warranty period and is not functioning as expected:
Contact us through any of the channels above with your details and a description of the issue
Our team will guide you through basic troubleshooting steps, or schedule a technician visit if needed
If the issue is confirmed as a manufacturing defect covered under warranty, we will repair or replace the affected component at no additional cost
Requesting Maintenance
If you'd like to set up regular maintenance for your installed system, or need a one-time service visit outside your warranty period, contact us to discuss available maintenance plans and scheduling.
Business Hours
For urgent issues outside business hours, WhatsApp messages will be responded to as soon as possible on the next business day.